Dovey Accountancy Services Ltd Privacy Policy
Last updated: 05/05/2023
Our contact details
Name: John Dovey
Address: Heyford Park House, Heyford Park, Upper Heyford, OXON, OX25 5HD
Phone Number: 01869 233003
E-mail: jmd@johndovey.co.uk
The type of personal information we collect
We currently collect and process the following information:
• Personal identifiers, contacts and characteristics (for example, name and contact details)
• Information related to the device (including mobile devices), and applications, used to access our website, such as its Internet Protocol (“IP”) address, referring website/URL, pages you visited, the time that you visited and country you visited from. We may do this using cookies or similar technologies, and we will ask for your permission before we do so.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
• To fulfil services/products requested
• To enhance our website and/or marketing campaigns
We use the information that you have given us in order to
• To fulfil services/products requested
• To optimise our website to ensure that content is presented in the most effective manner for you and for your device;
• To provide you with any information as required to comply with our regulatory or legal obligations;
• To monitor, measure, and improve our website, content, and services;
• To provide an enhanced, personalised, user experience for you;
• To analyse your use of the website for statistical, trend monitoring, and marketing purposes;
• To deliver targeted advertising, marketing, or information to you which may be useful to you (based on your views of our products and services);
We may share this information with
• Partners, third-party vendors and other service providers, and agents (including their sub-contractors): who we employ to provide you with any information, products or services that you have requested, and to whom we outsource any of our business functions;
o these include providers of – for example – our newsletter service, customer relationship management (CRM) system, payment gateway/processing, website analytics, product feedback or helpdesk software, product fulfilment/delivery etc.
• Government departments, regulators, law enforcement agencies, and any third party in order to meet our legal and regulatory obligations, including statutory or regulatory reporting, or the detection or prevention of unlawful acts; and
• Any third party in the context of actual or threatened legal proceedings, provided we can do so lawfully;
• We may share non-personally identifiable information about the use of our website, products or services publicly or with third parties but this will not include information that can be used to identify you.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting jmd@johndovey.co.uk
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep website user statistics for 38 months. We will then dispose of your information by configuring a retention policy on the Google Analytics server which will automatically delete any data after the set period.
Any personal information will be kept as long as necessary to carry out the products/services offered by Dovey Accountancy services Ltd.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at jmd@johndovey.co.uk, 01869 233003, Heyford Park House, Heyford Park, Oxfordshire, OX25 5HD if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at jmd@johndovey.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
